Eden, Cumbria, The Lake District – A natural choice for business

Pooley Bridge family scoops top holiday centre title

26 May 2015

Family and staff at Park Foot Caravan and Camping Park near Pooley Bridge are celebrating after gaining a top national accolade in the annual AA holiday awards.

The park, on the shores of Ullswater, was named as the overall winner in the “Holiday Centre of the Year” category of the honours, beating more than 3000 other parks in Britain to the title.

Awards given by the AA – based on guest reviews and a “secret shopper” visit by inspectors – are regarded as the Oscars of the caravan and camping parks industry.

Park Foot has been in the Allen family’s ownership for over 60 years, and is today one of Cumbria’s largest and most successful holiday providers.

At the helm of the business is Jimmy Allen and his daughters Barbara Allen and Fiona Bell along with Fiona’s husband Malcolm.

Originally a farm, Park Foot first started welcoming campers in the early 1950s, and its idyllic location on the water’s edge at Ullswater proved an irresistible draw for holidaymakers.

Soon the park began to expand by also offering holiday caravans to rent and buy as well as camping and touring pitches.

Now it has around 130 luxury caravan holiday homes spread throughout the 40-acre grounds, and 400 pitches for campers and the owners of touring caravan and motorhomes.

Park Foot boasts spectacular lake and mountain views, and is the perfect launch pad for outdoor activities such as watersports, fishing and fell walking.

Guests have use of the park’s country club with its bar, restaurant with takeaway, games zones, and a variety of daily entertainment including discos and cabarets.

There is also a well-stocked shop which includes locally sourced produce along with a large selection of outdoor and camping equipment.

In addition there’s a children’s club and adventure playgrounds, tennis courts, table tennis, an on-site pony trekking centre, mountain bike hire and the park’s own beach and boat launching facilities.

Speaking on behalf of the family, Barbara Allen said that Park Foot’s new AA award celebrates not just the park, but also the 20 full-time staff and 30 seasonal workers which the business employs in summer: “Standards of customer service are an important criteria for these awards, so our team at Park Foot can take a major share of the credit for this achievement,” said Barbara.

“So many of the reviews we receive from customers make mention of the great atmosphere here, and of the helpful and friendly attitude of staff, which makes this award even more valuable.

“We hope the publicity it generates will also benefit other local tourism businesses by putting the spotlight on North Cumbria and all the amazing holiday experiences it can offer,” added Barbara.

Other awards recently won by the park include the TripAdvisor Certificate of Excellence based on the large number of reviews which give the park a maximum satisfaction score.

There is more information about Park Foot at www.parkfootullswater.co.uk

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