Contact Us
Got a question about one of the casinos we've covered, spotted something that needs updating, or want to flag an offer we've missed? This page tells you how to reach Non Gamstop Casinos and what we can help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and aim to respond within a couple of working days. If your enquiry relates to a specific brand or offer, mentioning the casino name in your subject line helps us route it faster.
What we can help with
- Corrections or updates to information on any casino, bonus or free spins offer listed on the site
- Questions about how we researched and rated the sites in our Non GamStop casinos guide
- General feedback on your experience with a listed brand, whether positive or negative
- Enquiries about advertising, partnerships or brand submissions
- Requests relating to our editorial approach, sourced from the same standards outlined on our About Us page
What we can't help with
We're an independent comparison site, not an operator, so we can't access your account, process withdrawals, credit bonus funds or resolve disputes with a casino directly. For account-specific issues, get in touch with the support team of the casino in question — most operate live chat or email support directly on their platform.
If you're finding it difficult to control your gambling or want to look at exclusion options, our Responsible Gambling page has practical information and support contacts that are better placed to help than we are.
Before you write in about an offer
Welcome offers and free spins packages change regularly, and wagering requirements, minimum deposits and expiry windows are set by the casino itself, not by us. If you think a headline offer shown on this site — such as a welcome package listed against Betmica, Kikibet or any other brand — looks out of date, let us know the date you checked and we'll verify it against the operator's current terms.
A note on accuracy and independence
Non Gamstop Casinos may earn a commission when readers sign up through links on this site, but that never decides which casinos are featured or how they're ranked. If you spot something in our reviews or comparisons that doesn't match what you've experienced at a listed site, that feedback is genuinely useful — it's how we keep pages like our main casino comparison guide current.
All content on this site is intended for readers aged 18 and over. If you have concerns about our Terms and Conditions or how the site operates, include the details in your message and we'll follow up directly.